Prime Archery - Customer Service

FishSticks

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I figured it was time to upgrade my bow after shooting a hand me down G5 Quest for the last 7 years. When I went to Scheels to spec out a new bow I asked if there was any trade in value. They gave my old bow a once over and found a crack in the limb so they told me they wouldn't buy it. I originally thought I might get a $100 credit or less anyway so I advised them to feel free to junk it once they took a few of the accessories off for the new build.

When I came back to pick up my new bow a few hours later they mentioned they called Prime (who owns G5) and even though this thing is like 12 years old they said they would be sending me a new bow. I love a company with that kind of customer service. Even though the new bow is not a Prime, I would be willing to bet the next time I upgrade it will be.
 


jr2280

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Nice. Glad to know they have good customer service I just got my Prime a couple years ago.
 

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