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Cabelas needs better inventory checking
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<blockquote data-quote="lunkerslayer" data-source="post: 209859" data-attributes="member: 217"><p>So I had some cabelas points I wanted to use on a clam pro hitch for my voyager fish house, the cabelas website stated that the pro hitch was in stock but had limited supply. So I ordered it on 9th of March. I got an email that it had not been shipped also hadn't heard from cabelas on the statis of the order via emai. So I logged in to look at order history to find out that it was cancelled which I never received an email stating the cancellation. So I thought damn that was rude no update, oh well shit happens. </p><p>Then glutton for punishment I noticed cabelas had the pro hitch in stock but had limited supply again this was on this tuesday. Ordered again only to find out it was cancelled again so now i am pissed called up customer service. Told the operator I wanted to file a complaint for piss poor communication with your distributors. He said that cabelas has no control of what is in stock online and what is not. He said the distributors are the ones who notify cabelas if they have inventory to sell. What a crock of shit why would you deceive your customers into buying something you as retailer doesn't know for sure. He filed the grievance for me then we ended the conversation. </p><p>It's not like it was a item from overseas but was a product from a company in Minnesota </p><p>Clam outdoors</p><p>;:;rant:shame:;:;banghead</p></blockquote><p></p>
[QUOTE="lunkerslayer, post: 209859, member: 217"] So I had some cabelas points I wanted to use on a clam pro hitch for my voyager fish house, the cabelas website stated that the pro hitch was in stock but had limited supply. So I ordered it on 9th of March. I got an email that it had not been shipped also hadn't heard from cabelas on the statis of the order via emai. So I logged in to look at order history to find out that it was cancelled which I never received an email stating the cancellation. So I thought damn that was rude no update, oh well shit happens. Then glutton for punishment I noticed cabelas had the pro hitch in stock but had limited supply again this was on this tuesday. Ordered again only to find out it was cancelled again so now i am pissed called up customer service. Told the operator I wanted to file a complaint for piss poor communication with your distributors. He said that cabelas has no control of what is in stock online and what is not. He said the distributors are the ones who notify cabelas if they have inventory to sell. What a crock of shit why would you deceive your customers into buying something you as retailer doesn't know for sure. He filed the grievance for me then we ended the conversation. It's not like it was a item from overseas but was a product from a company in Minnesota Clam outdoors ;:;rant:shame:;:;banghead [/QUOTE]
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