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<blockquote data-quote="Prairie Doggin'" data-source="post: 361944" data-attributes="member: 6980">Mine was second use. Fire got into hopper and unplugged it.&nbsp; Emptied pellets (most of them) and called Pitboss. Said they'd had some issues with control panel so we're sending me a new one. Then, asked me if fan was working...said wasn't sure. Had me plug it in to check. Yep...working. Started smoking from hopper again, so unplugged it. Ignited pellets left in hopper, burned out side window, and started my deck on fire.Called them back and said I probably didn't need the control panel since the whole smoker was on fire.&nbsp; In the end, got the Louisiana Grill vertical smoker to replace the original. They offered me merchandise to cover deck damage, which I was ready to refuse.&nbsp; Offered the Sportsman 1100, and my first instinct was &quot;why the hell would I want another smoker?&quot;Then, my testicles took over the negotiation. &quot;Of course you want another smoker, dumbass.&nbsp; You need it.&quot;Responded that my wife would never allow me to accept that deal,&nbsp; as I would surely want to purchase the thermal blanket and a cover.&nbsp; Also mentioned that I would need a grill mat to cover damage to deck until I could replace it.&nbsp; Terms were accepted, and I decided it was likely better than trying to get a cash settlement. So, I now have 3 smokers.</blockquote>

[QUOTE="Prairie Doggin', post: 361944, member: 6980"] Mine was second use. Fire got into hopper and unplugged it. Emptied pellets (most of them) and called Pitboss. Said they'd had some issues with control panel so we're sending me a new one. Then, asked me if fan was working...said wasn't sure. Had me plug it in to check. Yep...working. Started smoking from hopper again, so unplugged it. Ignited pellets left in hopper, burned out side window, and started my deck on fire. Called them back and said I probably didn't need the control panel since the whole smoker was on fire. In the end, got the Louisiana Grill vertical smoker to replace the original. They offered me merchandise to cover deck damage, which I was ready to refuse. Offered the Sportsman 1100, and my first instinct was "why the hell would I want another smoker?" Then, my testicles took over the negotiation. "Of course you want another smoker, dumbass. You need it." Responded that my wife would never allow me to accept that deal, as I would surely want to purchase the thermal blanket and a cover. Also mentioned that I would need a grill mat to cover damage to deck until I could replace it. Terms were accepted, and I decided it was likely better than trying to get a cash settlement. So, I now have 3 smokers. [/QUOTE]

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