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Getting hosed on Optical warranty repair
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<blockquote data-quote="Kurtr" data-source="post: 28925" data-attributes="member: 194"><p>I guess if it works like it should the refurbished part would not bother me. What gets me is the long waits and bad q.c. I had my cheap 300 dollar vortex spotter get sat on by a dumb ass and break the eye piece clean off. Called vortex and the nice lady on the other end.asked.how soon I was needing it as 7 days is normal turn around. Told her deer season.starts on Saturday it was a Wednesday so I was not expecting to have it back. She said I will get a new one on the way had it by Friday and they paid to ship the one that I broke back to them. Q.c goes along ways and this is not the.first time I have heard the same story about Zeiss just like yours.</p></blockquote><p></p>
[QUOTE="Kurtr, post: 28925, member: 194"] I guess if it works like it should the refurbished part would not bother me. What gets me is the long waits and bad q.c. I had my cheap 300 dollar vortex spotter get sat on by a dumb ass and break the eye piece clean off. Called vortex and the nice lady on the other end.asked.how soon I was needing it as 7 days is normal turn around. Told her deer season.starts on Saturday it was a Wednesday so I was not expecting to have it back. She said I will get a new one on the way had it by Friday and they paid to ship the one that I broke back to them. Q.c goes along ways and this is not the.first time I have heard the same story about Zeiss just like yours. [/QUOTE]
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