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<blockquote data-quote="Apres" data-source="post: 36095" data-attributes="member: 846"><p>Update, It only took 3 emails over the course of a week to get Navico to update the basemap for the Missouri river near Bismarck the map was redrawn so all the contours show up so it doesn't look like I am driving through islands and on land. They kept telling me it couldn't be done. I don't think the customer service reps were really understanding what I was requesting. I don't know too much but have just enough knowledge of mapping and GIS to know this wasn't that hard. I asked the same question 3 times worded differently in 3 emails until they forwarded my question to the head project manager for the Insight genesis program, who emailed me asking what my problem was and where I thought the river needed to be redrawn. I explained what my problems were and 2 days later everything was fixed. </p><p></p><p>I gave up on planner, was just curious what the program did.</p></blockquote><p></p>
[QUOTE="Apres, post: 36095, member: 846"] Update, It only took 3 emails over the course of a week to get Navico to update the basemap for the Missouri river near Bismarck the map was redrawn so all the contours show up so it doesn't look like I am driving through islands and on land. They kept telling me it couldn't be done. I don't think the customer service reps were really understanding what I was requesting. I don't know too much but have just enough knowledge of mapping and GIS to know this wasn't that hard. I asked the same question 3 times worded differently in 3 emails until they forwarded my question to the head project manager for the Insight genesis program, who emailed me asking what my problem was and where I thought the river needed to be redrawn. I explained what my problems were and 2 days later everything was fixed. I gave up on planner, was just curious what the program did. [/QUOTE]
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