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<blockquote data-quote="frozen4sioux" data-source="post: 233370" data-attributes="member: 1293">UPDATE:Sp after the debacle with scheels I reached out to Vortex to inquire of the true difference in the Rage and the Viper.They were somewhat noncommital that the Rage did indeed have a slightly improved coatings..... I told the customer service lady about scheels not having any in stock and the possibility of not getting any in before deer season.... She INSISTED that was NOTBgoing to happen.....She overnight expressed a new set and included a return label to send the defects back.....Unbelievable customer service... just amazing, left quire an impression.I have my binos for the big hunt.... she even theough in a hat! Awesome. BIG difference from my multitude of warranty experiences with Nikon.... and ill be replacing 4-5 nikon scopes with vortex soon.Also should mention another scheels employee from a didferent store did reach out as well and was willing to do what it would take to rectify so that was also impressive.</blockquote>

[QUOTE="frozen4sioux, post: 233370, member: 1293"] UPDATE: Sp after the debacle with scheels I reached out to Vortex to inquire of the true difference in the Rage and the Viper. They were somewhat noncommital that the Rage did indeed have a slightly improved coatings..... I told the customer service lady about scheels not having any in stock and the possibility of not getting any in before deer season.... She INSISTED that was NOTBgoing to happen..... She overnight expressed a new set and included a return label to send the defects back..... Unbelievable customer service... just amazing, left quire an impression. I have my binos for the big hunt.... she even theough in a hat! Awesome. BIG difference from my multitude of warranty experiences with Nikon.... and ill be replacing 4-5 nikon scopes with vortex soon. Also should mention another scheels employee from a didferent store did reach out as well and was willing to do what it would take to rectify so that was also impressive. [/QUOTE]

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