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<blockquote data-quote="sweeney" data-source="post: 114000" data-attributes="member: 453">Any of you guys ever by a fishing rod that had an over the counter replacement, then when you bring it in they say we don't do that anymore with those rods. Scheels shit the bed in customer service today, took my Fenwick elite tech in to exchange it as I broke it this past weekend, grabbed my replacement rod off the shelf and they said we don't exchange those anymore as of last year. I told them I bought it a few years ago and it had an OTC exchange then.That was the selling point of the rod when I bought it 3-4 years ago, was the no hassle over the counter rod exchange, the guy looked at me like tough shit we don't do that anymore.&nbsp;Needless to say Dakota tackle did me a solid and no questions asked exchanged my fenwick. Thanks to the guys at Dakota tackle at least they won't leave you up shit creek on tournament week like the &quot;experts&quot; at scheels, I heard they pulled something similar with other guys on older scheels brand rods lower class than guide, previously I never had any problems exchanging anything there in the past might just be the clown I dealed with today, but it will make me spend my money elsewhere, unless it is a price match.</blockquote>

[QUOTE="sweeney, post: 114000, member: 453"] Any of you guys ever by a fishing rod that had an over the counter replacement, then when you bring it in they say we don't do that anymore with those rods. [U]Scheels[/U] shit the bed in customer service today, took my Fenwick elite tech in to exchange it as I broke it this past weekend, grabbed my replacement rod off the shelf and they said we don't exchange those anymore as of last year. I told them I bought it a few years ago and it had an OTC exchange then.That was the selling point of the rod when I bought it 3-4 years ago, was the no hassle over the counter rod exchange, the guy looked at me like tough shit we don't do that anymore. Needless to say Dakota tackle did me a solid and no questions asked exchanged my fenwick. Thanks to the guys at Dakota tackle at least they won't leave you up shit creek on tournament week like the "experts" at scheels, I heard they pulled something similar with other guys on older scheels brand rods lower class than guide, previously I never had any problems exchanging anything there in the past might just be the clown I dealed with today, but it will make me spend my money elsewhere, unless it is a price match. [/QUOTE]

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