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<blockquote data-quote="Vollmers" data-source="post: 114026" data-attributes="member: 2252"><p>I &quot;personally&quot; have never had anything except exceptional customer service at Scheels.&nbsp; Many a times has a manager gone &quot;WAY&quot; above &amp; beyond to help me with a warranty or other issue.&nbsp; I'm a HUGE fan of the scheels brand rods. (mainly due to the in/out warranty).&nbsp; I have probably had 20+ exchanged over the years without issue.&nbsp; I purchased a new landing net last night &amp; the first one I grabbed was a $59 Frabil (with the scheels name on it).&nbsp; Pretty basic net but had everything I needed.&nbsp; The sales guy shows me some extendable handle net for double the price &amp; says &quot;it has a two year warrenty&quot;.&nbsp; I then tell him &quot;or I could buy the scheels one for half the price &amp; have a &quot;lifetime&quot; warranty&quot; on it?&nbsp; He smiles &amp; said, &quot;pretty much&quot;.&nbsp; As far as the salespeople go I try to have one or two reliable guys who I can trust.&nbsp; I have run into the occasional &quot;newbie&quot; &amp; I'll throw out a couple &quot;technical&quot; questions to test his knowledge &amp; if he passes I'll buy &amp; if not I'll look for someone else or come back later.</p></blockquote><p></p>

[QUOTE="Vollmers, post: 114026, member: 2252"] I "personally" have never had anything except exceptional customer service at Scheels. Many a times has a manager gone "WAY" above & beyond to help me with a warranty or other issue. I'm a HUGE fan of the scheels brand rods. (mainly due to the in/out warranty). I have probably had 20+ exchanged over the years without issue. I purchased a new landing net last night & the first one I grabbed was a $59 Frabil (with the scheels name on it). Pretty basic net but had everything I needed. The sales guy shows me some extendable handle net for double the price & says "it has a two year warrenty". I then tell him "or I could buy the scheels one for half the price & have a "lifetime" warranty" on it? He smiles & said, "pretty much". As far as the salespeople go I try to have one or two reliable guys who I can trust. I have run into the occasional "newbie" & I'll throw out a couple "technical" questions to test his knowledge & if he passes I'll buy & if not I'll look for someone else or come back later. [/QUOTE]

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