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<blockquote data-quote="Davy Crockett" data-source="post: 194633" data-attributes="member: 367"><p>Are you guys dealing with issues VIA phone conversations ?&nbsp; &nbsp;&nbsp; If you haven't already done so, I'd sign up for &quot;Mysanfordcharts&quot; online where everything is right there in front of you with no room for error.&nbsp; &nbsp; &nbsp; I have nothing but good to say about Sanford&nbsp; but we might just be lucky.&nbsp;&nbsp; The closest we came to a bad experience was over a Dr visit for my back and the drive to Fargo was unbearable so I was cranky when the receptionist told me I wasn't on their schedule and I was SOL.&nbsp;&nbsp; She showed no remorse until I produced a copy of the appointment time , date and location that I had printed off my Sanford chart a few days earlier.&nbsp; &nbsp;&nbsp; She excused herself for about two minutes and came back and apologized,&nbsp; &nbsp; That was the first time I have ever had 5:45 PM&nbsp; Dr appointment.&nbsp;&nbsp; Billing has never been an issue, we have spent plenty there.&nbsp; &nbsp;&nbsp; Same with health Ins.&nbsp;&nbsp; Online so you know what is getting paid and what is not.&nbsp; &nbsp; &nbsp;&nbsp; I used to help my Mother figure out her medical bills and insurance , I saw some shady crap where medical providers get paid from insurance and also send bill to consumer,&nbsp; I often wondered how many older people didn't understand and paid the bill.&nbsp;&nbsp; I think now days they are stamped &quot; This is not a bill&quot;&nbsp; but a few years ago -Not the case.</p></blockquote><p></p>

[QUOTE="Davy Crockett, post: 194633, member: 367"] Are you guys dealing with issues VIA phone conversations ? If you haven't already done so, I'd sign up for "Mysanfordcharts" online where everything is right there in front of you with no room for error. I have nothing but good to say about Sanford but we might just be lucky. The closest we came to a bad experience was over a Dr visit for my back and the drive to Fargo was unbearable so I was cranky when the receptionist told me I wasn't on their schedule and I was SOL. She showed no remorse until I produced a copy of the appointment time , date and location that I had printed off my Sanford chart a few days earlier. She excused herself for about two minutes and came back and apologized, That was the first time I have ever had 5:45 PM Dr appointment. Billing has never been an issue, we have spent plenty there. Same with health Ins. Online so you know what is getting paid and what is not. I used to help my Mother figure out her medical bills and insurance , I saw some shady crap where medical providers get paid from insurance and also send bill to consumer, I often wondered how many older people didn't understand and paid the bill. I think now days they are stamped " This is not a bill" but a few years ago -Not the case. [/QUOTE]

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