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<blockquote data-quote="sjkinkade" data-source="post: 195965" data-attributes="member: 4807">False. If the Vortex dealer you normally give your business to is not honoring Vortex's warranty over the counter, they need to build a better relationship with Vortex. Having worked at a Vortex dealer and selling a ton of Vortex optics, Vortex specifically told us to take care of the customer right now, give them new product, and make it as easy as possible for them. Vortex then replaced our stock, and we mailed the defective product back to the warranty department. Hands down best customer service in the optics industry, not even close.As far as Schmidt and Bender vs. Nightforce vs. Vortex, good luck finding a better value scope at the $1000 price point than the PST. If you want to talk $2000 on up, Schmidt and Bender is awesome, Nightforce is awesome, as is Vortex. However, I saw&nbsp; A LOT of people leave Nightforce because any time they had to deal with their customer service or sales reps, they got tired of dealing with jackasses.</blockquote>

[QUOTE="sjkinkade, post: 195965, member: 4807"] False. If the Vortex dealer you normally give your business to is not honoring Vortex's warranty over the counter, they need to build a better relationship with Vortex. Having worked at a Vortex dealer and selling a ton of Vortex optics, Vortex specifically told us to take care of the customer right now, give them new product, and make it as easy as possible for them. Vortex then replaced our stock, and we mailed the defective product back to the warranty department. Hands down best customer service in the optics industry, not even close. As far as Schmidt and Bender vs. Nightforce vs. Vortex, good luck finding a better value scope at the $1000 price point than the PST. If you want to talk $2000 on up, Schmidt and Bender is awesome, Nightforce is awesome, as is Vortex. However, I saw A LOT of people leave Nightforce because any time they had to deal with their customer service or sales reps, they got tired of dealing with jackasses. [/QUOTE]

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