What is the appropriate response at this point to Northwest Tire? Would it be fair to just ask them to buy a new axle/hubs and replace the whole thing or is that going too far? -Creek Chub
It's all settled. I received the boat and trailer back today with two new hubs, two new dust caps, what I presume are fresh races, bearings, and grease, and a full refund. More than fair and it's nice that management made it right. All is well that ends well.
Thanks for all your thoughts and opinions. They gave me confidence that no, the initial service wasn't sufficient and it should be better for the price.
-Creek Chub