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Trouble with Pentax Binocular Warranty
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<blockquote data-quote="GSIOUXO" data-source="post: 189898" data-attributes="member: 1410"><p>So just called back wondering why manager hasn't called....she put me on hold...came back and said he would call in a bit as he was busy.....told her I would not hang up until I talked to him as he had time to answer her.....she put me on hold again....comes back and tells me she would transfer me to him....so I get him and tell him all I have been getting is the run around.....told him their tracking progress tells me it's out of repair....told me that just meant it was shipped to repair shop....started getting more upset....told me they'd put rush on getting it to factory for repair....told him there goes the run around again as you just told me it was at the factory......told me it would be repaired within 3 days....gave me his phone number....told him I'd live with that but want E Mail updates and if don't here anything in two days the phone would be ringing and I wouldn't be very understanding</p></blockquote><p></p>
[QUOTE="GSIOUXO, post: 189898, member: 1410"] So just called back wondering why manager hasn't called....she put me on hold...came back and said he would call in a bit as he was busy.....told her I would not hang up until I talked to him as he had time to answer her.....she put me on hold again....comes back and tells me she would transfer me to him....so I get him and tell him all I have been getting is the run around.....told him their tracking progress tells me it's out of repair....told me that just meant it was shipped to repair shop....started getting more upset....told me they'd put rush on getting it to factory for repair....told him there goes the run around again as you just told me it was at the factory......told me it would be repaired within 3 days....gave me his phone number....told him I'd live with that but want E Mail updates and if don't here anything in two days the phone would be ringing and I wouldn't be very understanding [/QUOTE]
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