I had one replaced two years go, as stated, follow procedure on their website, they will send you a new one. If yours isnt available anymore they will let you pick a different one. Mine was a japanese model that I had ordered off ebay, they were surprised that I had it in the US, Im sure I got it from a non authorized dealer, but they replaced it anyway.Curious if anywhere in Bismarck replace broken fenwicks now that Dakota tackle is gone? Ole Wade used to just hand a feller a new one.
Thanks for the offer but I do have a tube.@Sum1 I can borrow you a tube if needed
I don’t think Fenwick rods have a lifetime warranty. Heck even st croix rods don’t have lifetime unless it’s a avid or higher you get 15 yearsWhy does one need a receipt or proof of purchase for these types of things? Isn't possession of the item itself enough proof of purchase? Never have understood this when it comes to lifetime warranty work.
Oh didn't no, have never owned one of these high end rods, just thought that's why people spend this kind of money on themI don’t think Fenwick rods have a lifetime warranty. Heck even st croix rods don’t have lifetime unless it’s a avid or higher you get 15 years
My warranty was denied for a broken HMX that was one month out of warranty period. Not a great experience, their customer service was very, very slow. They did offer me 45% off old model or 30% off new model if I wanted to purchase a replacement rod, the catch is NO WARRANTY on replacement rod. I will try another brand, not impressed with the company as of late.My warranty requests haven’t been denied due to lack of receipt. I noticed the newer ones have a bar code on them now.
Do they pay if it's at the bottom of the lake? Asking for my Wife. I like the Scheels rods warranty…walk in with a broken one and walk out with a new one, no hassle.
I thought Scheels dumped their lifetime warranty?I find I get the best warranty support when I buy from a local dealer. Had a lifetime Fenwick, had to mail it in but they sent me a 10 yr warranty but of similar quality. Of course11 years later I broke the tip off that one…I have more than one rod that is shorter than when new; just put a new tip on them. I like the Scheels rods warranty…walk in with a broken one and walk out with a new one, no hassle.
They did.I thought Scheels dumped their lifetime warranty?