Exactly. For example, those of us who have a hunters education number, why do we have to fill out our name, ever single time we apply for a license. That hunter ID number is tagged for each person individually. Wouldn't it be smarted to just have that info auto populate with phone number and address. The same thing on our drivers license. I can't imagine, that the GF(State Government) and the DMV(state government) can't operate or share info, so that they have my name, address and drivers license on file. Yet we have to fill this crap out ever single year. It's a little ridiculous.
With all of the programs available to other major companies, for things like auto-bill, shipping, etc, this shouldn't be that complicated. I think what this is really telling us, is that our tax dollars do not go towards improving our GF department.