Ok when ATT purchased Direct TV I knew I was going to get screwed sooner or later. They emailed us a new contract of 13 pages.
Because of the cost ($79.05 per month) and we really only use the TV at the Angle very little we decided we would suspend our service earlier this year. So I called and got an english speaking foreign person. She asked if I could make her out I replied yes but told her there is a lot of background noise. She said she was sorry but there are over 600 people in the call center. Then I was told I could NOT suspend the account unless my payment was current which it was as the payment was not due until Sept. 9th. After talking to 3 different people and 24 minutes later I THINK it is taken care of.
Because of the cost ($79.05 per month) and we really only use the TV at the Angle very little we decided we would suspend our service earlier this year. So I called and got an english speaking foreign person. She asked if I could make her out I replied yes but told her there is a lot of background noise. She said she was sorry but there are over 600 people in the call center. Then I was told I could NOT suspend the account unless my payment was current which it was as the payment was not due until Sept. 9th. After talking to 3 different people and 24 minutes later I THINK it is taken care of.